The Challenge
One vehicle manufacturer is extending its existing portfolio of mobile online services with a new generation. To accomplish this, both live operation and support have to be ensured with a new back-end structure to establish user-centered information management between the manufacturer and support.
The Solution
The development of an operation and support structure for the new generation of mobile online services is supported using classic and agile project management methods.
The Project
Implementation of new generation mobile online services
Our Services
- Transformation support
- Conception and establishment of processes
- Synchronization of the new processes with existing structures and organizations
Content Focus
Development of a benchmark for operating and supporting digital products.
Number of Development Partners
5
Number of Project Members
Ca. 30
Number of Development Locations
2
consulting4drive Team Size
4 consultants
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